Voodoo Amps
Horseheads, NY 14845
(607) 256-0465
info@voodooamps.com
EMAILS & PHONE CALLS
Important - 03-02-2022 - We are blessed to be busy year round and do not take this for granted. We respectfully ask that you please read the following information before reaching out to us.
- Phone calls do take precedence over email (please see below)
- 90% or more of our clients are pro touring musicians and we go on the road to work with Artists as requested. When on tour we do not have the available time to correspond but will return calls once we return.
PHONE CALLS - Please be aware we do not have anyone standing by to answer the phones. Please leave a brief message along with the time zone from which you are calling and we will return your call as soon as time allows. Phone calls are returned in the order they are received.
Please note; Calls may be returned within 24 hours but can up to take up to several days. If we are on the road with an artist it will take longer. We understand this is not ideal for everyone and we apologize for any inconvenience. We kindly and respectfully ask that you please be patient.
We dedicate 5 minutes free-of-charge for the first phone call. Please have your questions notated ahead of time where you have instant access to them so you are not relying on memory. IE cell phone, tablet, etc.
CONSULTATION CALLS - Any and all time is billed in 15 minute intervals at $62.50 US dollars. Most in depth questions can be answered within the first 15 minutes. We accept Visa, MasterCard, Discover & American Express in the form of debit or credit cards. Please note there is a 5% service fee for all debit or credit card transactions. Wire transfers as well as Venmo are accepted and no additional fees apply.
EMAIL - Please be aware it will take a long time to receive a reply as we have limited time to dedicate to email. Due to time constraints return email replies will be kept short & the point. If you need a more in depth answer we can schedule a Consultation Phone Call for a day and time that will best accommodate your needs. If we feel an email reply will become overly lengthy or time consuming we will recommend scheduling a Consultation Phone Call.
Please note; We receive a tremendous amount of spam each day. We do not employ the use of a Spam Filter as it has proven to remove valid emails. On average we receive 75-100 emails a day per email account, which does not include social media contact. It takes time to identify genuine emails from spam emails, as well time to read each email & formulate a reply. As such phone calls take precedence over email. We apologize for any inconvenience and look forward to doing our best to meet your tonal needs. Thank you
For Immediate Release - Good News! - Regarding Mods; We predominantly do work for the pros but we do take in a limited number of amps each month from the general public. If you would like to have an amp Modified or have your vintage amp properly worked on, serviced or restored please call us & we will schedule a phone consultation - Thank you, Trace Davis, President / Founder - Voodoo Amps
KITS & PARTS - We do not sell parts / components to the public & we do not sell schematics or Mod kits - Sorry no exceptions.
