It's so easy, it's wrong!
Download Mod Form™
Do I have to include the Mod-Form™? – A Mod-Form™ must accompany every amp being shipped to Voodoo Amps®. Note: If the Mod-Form™ is not present with your amp, an additional fee of $25.00 will be applied – no exceptions.
What if I purchase an item off eBay? 
1.) Instruct seller to place your name on the outside of the package where it is clearly visible
2.) Call us with the tracking number
3.) Fax the completed Mod-Form™ to us - Fax# (607) 330-0272
3.) Call us to confirm your information - No work will begin until information is confirmed
Do I have to type out the info? – Yes. Hand written forms can be difficult at best to read – no exceptions.
You need Adobe Acrobat Reader to view this form. If you do not have it, fear not, you can get it for free here.
MOD PROCESS FAQ's
What do I do after I've shipped my amp? – Call us with the tracking number and we'll do the rest - this will let us know when your amp is scheduled to arrive.
How do I know when my amp has been delivered to you? – Your tracking number will confirm the date and time of delivery. UPS , FedEx , DHL
What happens when my amp arrives? – We take digital photos as we unpack each item in case damage has occurred in shipping. If damage has occurred a Voodoo Amps® representative will notify you immediately and email you a PDF file of the unpacking process.
Will you test my amp before modifying it? – We first audio test every item - we then test all main functions to ensure they are working properly - Once we have confirmed item is in perfect working order we begin the Voodoo.
Do you give daily updates? – We are ranked as the largest Modification company in the USA and modify 350-450 amps a year. In order to keep turn around times as short as possible we forego daily updates.
What if I have questions? – Call the shop (607-256-0465) - it's the fastest and easiest way to get in touch with us.
What if my amp needs new tubes? – Once the modifications have been completed we will test and asses tone of your tubes. If we feel your amp sounds better with new/different tubes we will call you and make recommendations accordingly.
Will I get a receipt? – An itemized receipt & packing slip will be attached to the outside of the package. This is considered your original sales receipt and is the only receipt that is accepted for warranty claims.
Will I get a tracking number? – Yes, tracking numbers are automatically emailed to you. If you do not receive your tracking number in email please check your spam & junk email folders. You are also welcome to call us Mon-Fri 9AM-5PM EST (NY time) at 607-256-0465.
GENERAL FAQ's
What is your payment policy with in the USA or Canada? – We accept Visa, MasterCard, American Express & Discover. This includes credit, debit, check & bank cards, etc. We also except postal and bank money orders.
Note: A processing fee of $50.00 will be applied if credit / debit card is declined.
What is your payment policy for international customers? – We accept Visa, MasterCard, American Express & Discover. This includes credit, debit, check & bank cards, etc. We also except postal and bank money orders. We also except postal and bank money orders. We do require a card for return shipping - no exceptions.
Note: A processing fee of $50.00 will be applied if credit / debit card is declined.
Where do I find the security code on my credit or debit card? - For Visa, MasterCard & Discover it is located on the back. It is a 3-digit number followed by 4 numbers. For American Express/Amex it is a 4 digit number on the front of the card. See example
Do you use epoxy or anything else to cover your mods? – No, all of our modifications are 100% fully and completely serviceable - we do not use epoxy or any other material to cover our modification / circuitry work.
How should I ship my amp? – Please see our shipping page.
Can I order tubes from you? – Yes, we sell tubes to both our customers as well as the general public. If you would like to re-tube an amp that we modified please call us with the numbers on the base of the tube and we can send you replacement tubes. Our prices are competitive with other tube companies on the net.
What if my amp needs to be re-capped? – If your amp needs to be re-capped we can accommodate your needs and only stock high quality filter capacitors. Pricing varies from $79.95 to $195.95 (prices vary depending on make/model of your amp, number / type of caps, etc). If your amp needs to be re-capped we must do this before any modifications are performed - No exceptions.
How often do I need to recap my amp? – To avoid tonal degradation, unwanted hum and noise or potential failure in the power supply your amp should be re-capped once every 10 years.
What do your modifications entail? – Modifications include but are not limited to; Revising and/or improving existing circuitry, installing additional circuitry, re-designing circuitry and/or upgrading key components/parts for improved reliability and performance. Voodoo Designed Modifications are 100% safe, fully serviceable/reversible and in many instances increase tube life. We take pride in quality craftsmanship and our work is among the cleanest in the industry.
Note: Modification prices do not include – Repairing an amplifier, bad tubes, de-modding an already existing mod within the amp (repairing damaged traces on PC boards, etc.), replacing microphonic or otherwise bad pre-amp/power tubes or any other faulty or worn out components. Modification prices do not include return shipping costs, re-tubing amps, etc.
Important Your amp should be in 100% perfect working order before you ship the amp to us unless otherwise agreed upon in advance. We schedule work tightly in order to keep the turn around time to a minimum. We offer repairs to a variety of units and in most cases we can repair your unit. Repairs are not included in Modification prices and is a flat rate of $100.00 an hour plus cost of parts - If any repairs are required we will advise you before any work is started.
If I do not like the mod will you convert the amp back to stock for free? - We do not give refunds on modifications and nor do we convert amps back to their stock form free of charge. Please make sure this is what you want before you ship your amp. If you have any questions or concerns please call us first.
What does breaking in an amp mean? – Any item(s) containing metals require a break in period. On average resistors, capacitors and speakers take 35-40 hours to break in where as transformers take approximately 100 hours. We have designed a proprietary Break-In rig that is equivalent to playing on your amplifier for 100 hours and charge a flat fee of $50.00 to break in an amplifier, preamp or power amp.
What is the difference? – After the break in process the lows are deeper / richer, mids are more focused / clear, highs are more open / round, the tone is smoother / easier to play, sustain is increased and the over all tone is much more three dimensional.
For more information on audio break in please visit the following link 1 and link 2.
Do you warranty Mercury Magnetics transformers? – Voodoo Amps® warrants all Mercury Magnetics  transformers to be free from defects in material and workmanship, if properly installed, under normal use for a period of ten (10) years from the date of purchase, and by the original owner. Defective transformers will be replaced or repaired at our discretion. To the extent permitted by law, the foregoing is exclusive and in lieu of all other warranties or representations whether expressed or implied, including any implied warranty of merchantability or fitness. In no event shall Voodoo Amps® be liable for special or consequential damages. All warranty returns are examined by our engineering staff to determine the exact cause of failure. This warranty is void if your transformer has been tampered with.
Transformer FAQ's
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