Buy it online & Ship it straight to Voodoo!
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Instruct seller to place your name on the outside of the package |
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Email completed Mod-Form™ to us |
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Email us to confirm the info on Mod-Form™
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Email us the tracking number
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That's it! |
Do I have to type out the info? – Yes. Hand written forms can be difficult to read and we want to make it as error free as possible.
How do you recommend that I have the amp shipped? We recommend UPS Ground Shipping or FedEx Ground and DHL is also acceptable. We recommend against USPS as we have experienced a high number of damages with this carrier verses others. For more info please visit our shipping and packing page.
What is the seller forgets to put my name & address on the package? You will need to correspond with the seller on this as we will not be able to make changes to the shipment as we are not the shipper.
How do I know when my amp has been delivered to you? Your tracking number will confirm the date and time of delivery. UPS , FedEx , DHL
What happens next & what is the Mod process? Please visit our Mod Process & FAQ's page as it will answer the most commonly asked questions about the Mod process, how it works so you know what to expect.
What if the item is damaged or does not work properly? We will contact you and provide a preliminary diagnosis.
Will you repair the item? We have not offered repairs to the pubic for several years as we have been so busy with Modifications and manufacturing our own products. Depending on the product and extent of damage we may make an exception & repair the item but this is on a case by case basis.
Upon request we can provide digital photos of the unpacking process, explanation of damage(s) as well as an "estimate of repair" so that you can provide this to the seller.
Processing Fee A processing fee of $200.00 will be assigned for all items that are damaged beyond repair or are to be returned to seller. IE: bench time to diagnose item, processing/providing necessary photos, preparing damage/repair statement(s), phone calls, faxes, emails, etc. generally requires 1 to 1.5 hours of time.
Rebate of Processing Fee 100% of the Processing Fee may be applied to a future Modification.
Terms & conditions
- Original invoice/receipt containing processing fee
- Include original invoice/receipt with item being Modified
- Rebate must be used within 6 months from the date of original invoice / receipt
- Rebate is non-transferable
Mod-Form / Mod Process & FAQ's / Packing & Shipping / Reviews / Contact / Voodoo Myspace
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